Bonaparks app for iPhone and iPad
Support
A question, a problem or a suggestion? Write to us at bonaparks@icloud.com and include your iPhone or iPad model, your iOS version and, if possible, a screenshot. We reply in English, French, Italian and Spanish.
Scanning or drawing my rooms
- 3D scanning with furniture requires an iPhone Pro or iPad Pro with LiDAR.
- On other iPhone and iPad models, choose “Trace rooms”: aim the viewfinder at each corner of the floor and tap “Add a corner”.
- Scan the rooms of the same floor one after another, with doors open and rooms well lit. Each floor is a separate plan.
- If camera access was denied: Settings › Bonaparks › Camera.
Connecting a Reolink camera
- Your iPhone or iPad must be connected to the same Wi-Fi network as the camera. Access from outside the home is not offered.
- Allow local network access: Settings › Bonaparks › Local Network.
- Use the camera’s username and password set in the Reolink app.
- For live video, enable RTSP in the Reolink app (Settings › Network › Advanced › Port Settings). Otherwise, Bonaparks shows still images.
- Battery-powered cameras can be reached through a Reolink Home Hub or NVR.
Apple Home
- Bonaparks controls accessories already added to Apple’s Home app, including Matter accessories.
- If access was denied: Settings › Privacy & Security › HomeKit › Bonaparks.
- Link an Apple Home scene to each mode (Home, Away, Night) from My Home.
My data
The app works without an account: your data stays on your device and we cannot recover it for you. See the privacy policy.